Can I change or cancel my order?

Hey Chickadee

If you need to change or cancel your order, please contact us immediately!

Once your order has been placed, the only changes we can make are as follows:

  • Change shipping address
  • Change shipping method
  • Add an internal note (i.e. for US orders shipping as gifts)
  • Cancellations and refunds

We cannot modify or add to the contents of your order such as size, color, quantity, etc, after it has been placed!

We are unable to combine separate orders in to one shipment. If you ordered the wrong size or item, or need to add an additional item to your order, please contact us so that we can cancel your original order and you may place a new one for the correct item(s).

Once we have shipped your order, we will be unable to make any changes.

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