How can I check the status of my order?

Hey Chickadee

To view the status of your order, you can login to your account to view your order history, fulfillment status, and tracking information. 

If you do not have an account, you can view the status for your order by clicking on the tracking or customs link provided in your shipment confirmation email. A shipment confirmation email is sent automatically when your order has been processed and shipped. 

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The 'unfulfilled' order status means that your order has not yet been shipped within our 1 to 3 day processing time. An order's status is 'fulfilled' when it has been processed and shipped! (Please note that the 'fulfilled' status is not a delivery confirmation)

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