Order Help - Change order

Hey Chickadee

If your order has not been shipped yet, we are able to change the following:

If you need to make any of the above changes, please contact us as soon as possible. 

We are unable to add or change the contents of an order once it's been placed. If you need to make any adjustments, you must cancel your order so that you may place a new order with the correct item(s), size, etc.

Please be sure to double check your order before checkout, and refer to your order confirmation email, to avoid any issues! We are not responsible if your order has already shipped with the information or shipping address originally provided.

Once your order has shipped, it cannot be cancelled or changed.


Changing the address in your Hey Chickadee account does not change the shipping address for an existing order. Once an order has been placed, the shipping address can only be modified from our end. 




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